Cindy Smalletz, M.S., M.A., comes from a background of education, technology, and narrative medicine. She is one of the first graduates of the Columbia University Narrative Medicine Master's program with an M.S. in Narrative Medicine. She lectures students and clinicians in narrative medicine, and is also the creator, designer, and director of the first online certificate program in Narrative Medicine at Columbia University. She also holds an M.A. in Instructional Design and Technology. While studying and teaching narrative medicine, she also worked for the Center for New Media Teaching and Learning at the Columbia University Medical Center where she focused on purposefully merging technology and education for students, faculty and research grants. By bringing together narrative medicine with education and technology, she plans to change healthcare around the world through better training, communication, self-awareness and empathy.